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Improving Customer Engagement

Electric/Gas Webinar

Tuesday, October 15, 2019 | 10:00 a.m. - 11:00 a.m. (PDT)

Improving customer engagement

Gas and electric utilities have historically focused heavily on assets. Today, many customer characteristics and behavior patterns are shifting. In response, utilities strive to develop a tighter focus on customers and their needs.

Utilities want to better understand their customers and engage them with timely communication and effective services. This webinar will explore new ways to

  • Understand customers.
  • Collect meaningful business insights.
  • Add customer value in utility workflows.

Register today